01/14/20

PSY 3316 Study Guide: Test 1

You should be able to recognize, define, list, or describe…
1.	Examples of current challenges facing HRM.
2.	Phases of the performance management cycle.
3.	Sources and uses of performance management results.
4.	The “line of sight” problem in performance management.
5.	At least four factors that influence rating accuracy.
6.	Pulakos’s guidelines for addressing legal requirements in performance management.
7.	Characteristics of a “good” performance measure.
8.	Types of rating errors in performance measurement (e.g., halo/horns).
9.	Categories of “perceived fairness” for employees’ perceptions of performance management.
10.	Methods for evaluating employees' performance, including:
		a)	forced distribution	c)	behaviorally anchored rating scales
		b)	graphic rating scales	d)	behavior observation scales
11.	“Red flags” for performance evaluation systems.
12.	Dangers of poorly administered performance management systems.
13.	"Do's" and "don'ts" of a performance interview.
14.	Stages when conducting an investigation.
15.	Typical stages of a progressive discipline process in an organization.
16.	EMPLOYMENT AT WILL and exceptions to "employment at will."
17.	Typical allegations and penalties in constructive discharge cases.
18.	Coleman’s “Cardinal Rules of Termination.”
19.	Short and long-term alternatives when there is a need to reduce labor costs.
20.	Guidelines when layoffs are necessary.
21.	“Do’s, don’ts, and misc.” when TERMINATING an employee for performance reasons.