Spring 2020
Psy 3316 Study Guide: Test 3

You should be able to recognize, define, list, or describe…
1.	General principles of classic organizational theory.
2.	Basic Scientific Management approach to design of jobs AND its general outcomes.
3.	The major components and expected outcomes from the Job Characteristics Model (JCM).
4.	How to redesign jobs using the JCM and its general outcomes.
5.	Properties of groups and effective teams.
6.	Typical implementation of work teams.
7.	Work team outcomes and problems.
8.	Definition of “job crafting” and how it is distinct from job design
9.	Categories of job crafting and examples of what is done in applications for each category.
10.	Role of motives, strengths, and passions in job crafting.
11.	When to use what system for the work process.
12.	Typical goals for organizational change.
13.	Major stages and issues in an organizational change process.
14.	Role of power and politics in organizational change.
15.	Example of survey feedback as an organizational change technique.