PSY 3316 Study Guide:  Test 5

You should be able to recognize, define, list, or describe…
1.	Functions of US labor relations.
2.	The Big 3 players in the labor relations game.
3.	One or two of the MAJOR developments in the history of US labor relations.
4.	Examples of unfair labor practices on the parts of both employers AND employees.
5.	Typical steps when filing an unfair labor practice charge.
6.	Phases in the union certification election process.
7.	Employee reasons for joining and leaving a union.
8.	Negotiation rituals.
9.	Functions of strikes.
10.	Union and management preparations for strikes.
11.	Types of strikes and lockout.
12.	Typical effects of unions on contract outcomes.
13.	Systems for alternative dispute resolution (e.g., mediation).
14.	What the “duty to bargain” and the “duty to represent” mean.
15.	Typical stages in a grievance process.
16.	Stages in a grievance arbitration process.